How To Hire Exceptional Employees
In your flower shop you want employees that are going to represent your business in the best light. From answering phone calls to visiting with customers, it's important that the people you hire have enthusiasm and certain character qualities.
Finding and hiring the right employees for your shop can be a daunting task. We want to help you know what to look for in potential employees so your business will thrive!
First think about the position you need to fill. What tasks and responsibilities will this person be in charge of? Make a list of job duties for your new hire. This list will help you know what to look for during interviews.
Do Your Research
Before you host any interviews make sure to do your research. Betty may have a great resume and seem like a very charming person, but her Facebook account may show otherwise. Facebook, Instagram and Twitter are great social media sites to use as resources. Ask yourself if you would want this person representing your company. LinkedIn is also a great site to look at. This platform is a business-oriented social networking site where individuals can connect and find jobs, and post job openings. If you find disturbing information on a social media site, there is no need to call the individual in for an interview. Doing this type of research in the beginning will save you a lot of time.
Make a List of Qualities
Remember that qualities are different than qualifications. Qualities are more character specific and less about the particular job functions. Think of a new hire as a blank slate. You can train a new employee to complete a task or job in a certain way, but you typically can't train respect, self-motivation or reliability.
We asked some of our experienced florists to create a list of qualities they would want in an employee. Here are some of the top qualities they listed.
- Think on their feet
- Personable
- Enthusiastic
- Self-motivated
- Reliable
- Strong work ethic
- Creativity
- Organizational Skills
- Listening Skills
Use this list to start your own. You can even build interview questions based off of the qualities you are looking for. For example, if you want an employee with a strong work ethic you could ask them about tough jobs they have had in the past and how they dealt with the situation.
Take this information and start looking for you next star employee!