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PRIVACY POLICY

Last Updated: January 28, 2026

 

Flower Shop Network (“Flower Shop Network,” “we,” “us,” or “our”) values your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit FlowerShopNetwork.com or interact with our services.

 

This policy applies to users in the United States and Canada and is intended to comply with applicable privacy laws, including U.S. state privacy laws (such as the California Consumer Privacy Act as amended by the CPRA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

 

1. Information We Collect

A. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Internet Protocol (IP) address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Date and time of access
  • Pages viewed and referring URLs

This information is used for:

  • Website functionality
  • Security and fraud prevention
  • Analytics and performance monitoring
  • Improving user experience

This data is generally aggregated and not used to identify you directly.


B. Information You Provide Voluntarily

We may collect personal information that you voluntarily provide, including:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Business or account information
  • Communications and inquiries

This information may be collected when you:

  • Contact us
  • Register for an account
  • Request services or information
  • Participate in promotions or surveys

You may browse our website without providing personal information, though some services may require it.


2. How We Use Your Information

We use personal information for the following purposes:

  • To provide and manage our services
  • To respond to inquiries or requests
  • To process transactions
  • To communicate about products, services, or updates
  • To improve website functionality and content
  • To maintain security and prevent misuse
  • To comply with legal and regulatory obligations

We do not use personal information for purposes that are materially different without notice.


3. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies now or in the future to:

  • Enable core website functionality
  • Analyze traffic and usage patterns
  • Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may limit certain features of the website.


4. Information Sharing and Disclosure

We do not sell personal information.

We may share personal information with:

  • Service providers who perform services on our behalf (e.g., hosting, analytics, payment processing)
  • Business partners when necessary to provide requested services
  • Legal or regulatory authorities when required by law
  • Third parties in connection with a business transaction (e.g., merger, acquisition, or asset sale)

All service providers are required to protect personal information and use it only for authorized purposes.


5. Marketing Communications

You will only receive marketing communications (including email or SMS/text messages) where permitted by law or with your consent.

You may opt out of marketing communications at any time by:

  • Following the unsubscribe instructions in the message
  • Contacting us using the information below

Transactional or service-related messages may still be sent as necessary.


6. Your Privacy Rights

A. United States Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of targeted advertising or data sharing
  • Limit the use of sensitive personal information

You will not be discriminated against for exercising these rights.


B. Canada Privacy Rights

Canadian residents have the right to:

  • Access personal information we hold
  • Request corrections
  • Withdraw consent, subject to legal or contractual restrictions

C. How to Exercise Your Rights

You may submit a request by:

We may need to verify your identity before fulfilling a request. Requests will be handled within legally required timeframes.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, regulatory, or contractual obligations
  • Resolve disputes and enforce agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

Sensitive data (such as payment information) is encrypted during transmission using secure technologies (e.g., HTTPS).

No method of transmission or storage is 100% secure; however, we take commercially reasonable steps to protect your information.


9. Cross-Border Data Transfers

Personal information may be stored or processed in the United States or other jurisdictions. These jurisdictions may have different data protection laws than your home country.


By using our services, you consent to such transfers where permitted by law.


10. Children’s Privacy

Our services are not directed to children under 13 (or under 16 where required by law). We do not knowingly collect personal information from children.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

Continued use of the website after changes constitutes acceptance of the updated policy.


12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

Flower Shop Network


Email: [email protected]