Here's what you need to know:

Recently, our Google Specialists discovered that some businesses are missing portions of their Google reviews. Google has attributed this to a bug, stating that reviews are likely hidden, not permanently removed. However, some industry experts speculate that Google may also be targeting fake or purchased reviews and have mistakenly caught legitimate reviews in the crossfire.

Feeling frustrated? Want to scream? Take a deep breath—our Google Specialists recommend the following:

Be patient

Reviews should return once the bug is fixed. 

Avoid drastic actions

Don’t buy reviews or attempt to add your own.

Keep encouraging customers

Genuine reviews still matter.

Stay informed

Google Confirms Review Count Issue – Working on Fix

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Our Google Specialists are closely monitoring the situation and working to address review issues as they arise. If you have concerns, we’re here to help.